To: General Agents in New York  
  From: Jim Savo - FLMI, Vice President of Operations, General Manager  
  Re: Update – Medicare Supplement Conversion Rule Effective October 1, 2019 – February 1, 2020  
  We would like to clarify the previous memo that was distributed October 3, 2019. Because New York is a Guaranteed Issue state, only the following information from the original memo is applicable to New York Agents:
  • The 14 day waiting period for the original hierarchy to respond to a conversion is being eliminated. All converted policies will be assigned immediately to the original hierarchy, if available.
  • If a converted policy is assigned back to the original hierarchy, a letter will be sent by New Business to both the original and new General Agents to notify them of this change.
  • If both the Original Writing Agent and Original General Agent are terminated, the converted policy will be assigned to the new hierarchy.
  We apologize for any confusion this may have caused.  
Please contact the Home Office in Syracuse at 315-451-7975
or email with any questions.

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