To: General Agents  
  From: Ryan Sykes, Vice President, UA General Agency Division
Jim Savo - FLMI, Vice President of Operations, General Manager
  Re: COVID-19 Update  
  To our valued agents,  
  We want to personally reassure you during this challenging time for our nation. First and foremost, please know the wellbeing and safety of our agents, policyholders and our employees is and always will be our top priority. We have dedicated teams that are diligently monitoring and responding to the coronavirus (COVID-19) outbreak as it continues to develop daily. We are taking every measure possible to make sure we have the most updated information so that we can continue to serve our customers and our agents without interruption and maintain the health and safety of our stakeholders.  
  Our offices remain open as well as our phone lines. If you have any questions, Agency Service representatives are available to take your calls and assist you with anything you may need. We appreciate your patience if you experience longer hold times than usual as many employees are working remotely during this time. You can also access your submitted and in force business as well as many other resources by clicking here, UAOnline.  
  As we work together to get through these trying times, we thank you for being a valued part of our Company!  
  For the latest details on the coronavirus, including information on how to keep your home or workplace safe, and guidance for people at risk, visit  
Ryan Sykes Jim Savo

United American Insurance Company Agents who have questions can contact Agency Service at 1-800-925-7355 or email


Globe Life Insurance Company of New York Agents who have questions can contact the Home Office in Syracuse at 315-451-7975 or email

United American and Globe Life Insurance Company of New York conduct free Training Webinars for all appointed Agents. Register NOW on your General Agent website.
We’d also like your most current email address to keep you informed of products, contests, incentives, and important Company information. Call the following number to update your email address: UA 1-800-925-7355; GLNY 1-315-451-7975.
Sent by Aurea on behalf of United American Insurance Company and Globe Life Insurance Company of New York.